Privacy Policy

Last updated: January 2025

Data Collection and Use

At Penny's Pooches, we collect and store personal information solely for the purpose of providing professional dog boarding and day care services. The information we collect includes contact details, emergency contacts, and information about your dog's specific needs, health, and behaviour.

Purpose of Data Collection

We collect personal data exclusively for documentation and service provision purposes, including:

• Providing appropriate care for your dog based on their individual needs
• Maintaining emergency contact information for your pet's safety
• Communicating with you regarding bookings and your dog's wellbeing
• Meeting licensing and regulatory requirements
• Maintaining records as required by our insurance and professional obligations

Data Storage and Security

All personal information is stored securely and is accessible only to authorized personnel directly involved in providing care for your dog. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. Information may only be shared with veterinary professionals in emergency situations or as required by law.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, meet our legal obligations, and maintain our professional records. Upon request and where legally permissible, we will delete your personal information.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Object to the processing of your personal information

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.